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Terms & Conditions

Below are the terms and conditions which apply when placing an order with us. Please ensure that you have read and agree to these terms before placing your order. Any references in these Terms and Conditions to "Dagger Mountainwear", "we", "us" or "our" refers to Dagger Mountainwear Ltd. For any further information please visit our Frequently Asked Questions, or if you still cannot find an answer, then please Contact Us.

  • We are Dagger Mountainwear Ltd, a company registered in England and Wales with company number 12537911. Our primary website is Our registered office and trading address is Dagger Mountainwear, 26 Corncrake Way, Bicester, OX26 6UE.
  • In order to contact us, please visit our Contact Us page.
  • We will make any contact to you through the email you provide us when making an order or when registering for marketing emails.
  • We provide a range of outdoor clothing and accessories, which will change over time as we expand our product offering.
  • Product descriptions are intended to be as accurate as possible. If any inaccuracies do exist, then we will aim to rectify these as soon as possible. All images used are for illustration purposes. As such, mild variations may occur in product features shown or described, such as the colour of the product, when comparing what is shown on your screen to the product that you receive.
  • If gift cards are available for purchase, they cannot be redeemed for cash and must be used within 12 months of their original date of purchase. They also cannot be used to purchase other gift cards.
  • Orders can only be made through our website. To place an order, choose your desired products and add them to your cart in the desired size and colour. You can then view your cart and proceed to payment, after which you will to finalise your part of the order creation process. If any errors are identified at this stage, please let us know immediately. We cannot guarantee that we will be able to cancel or change your order but if you notify us within 15 minutes of placing your order we should usually be able to change it.
  • Processing of your order is subject to the preliminary order acceptance. Upon placing an order with us, you are making the formal offer to us to purchase the products that you have selected in your basket, in their particular size and colour (or any other relevant variant you have chosen). This only becomes accepted and contractual once we send you an order confirmation over email to state that we have accepted your order, along with order details and an assigned order number, which you should refer to in any further communications with us regarding your order.
  • Note that you must be at least 18 years old to place an order, and must have authorisation to use your chosen payment method.
  • Please note that any refunds will be made to this same original payment method used for the order.
  • We may be required to cancel orders under certain circumstances. In this instance, you will not be charged for the order (or if you are charged you will then be refunded by that amount), and you will receive an email confirming this. Typical reasons for this (but not exclusively) are products being out of stock since making your order, problems with payment details provided, or orders made to countries in which we do not ship to. We may also cancel orders if we identify any suspicious activity or have any concerns, such as the potential re-sale of our products.
  • We may also be required to cancel orders or otherwise suspend supply in the instance of any regulatory or technical issues.
  • We accept various types of payment, including Visa and Mastercard network debit and credit cards, PayPal and Apple Pay. Our full list of accepted payment methods can be found at the checkout options.
  • We will take payment once we accept your order and begin to process it.
  • Product prices are provided on our website and can in most instances be assumed to be correct. However, if we do discover an unmistakeable pricing error where it should have reasonably been identified by you as an error in pricing, we may end the contract and refund you any sums paid. Whilst it is unlikely that the order is processed without the error being identified by us, if it is, then we may also request the return of the goods.
  • Prices may change over time, and will likely be affected by the use of certain promotions, including discount codes and multi-buy offers.
  • Our delivery costs can be found here. Any additional charges, including any customs fees and duties which may apply (primarily for non-UK orders) are your responsibility and are not included as part of the delivery costs.
  • We currently only ship to the following countries.
  • The time from placing your order receiving your good will vary depending on your chosen delivery methods. For more information on expected delivery timelines please see our Delivery Information. Please note that at certain promotional periods (such as Christmas) these timelines may vary.
  • We are not responsible for any delays that may occur due to factors outside of our control. If delivery of our products is delayed for any these reasons, such as courier delays or weather impacts, we will aim to notify you at the earliest opportunity.
  • If you are not there to collect the product when delivery is attempted (and it is not able to be posted through the letterbox), then the courier will notify you of this and will provide options for rearranged delivery or collection.
  • For the current policies on any refunds, returns or replacements, please see our Returns Policy.
  • We are responsible for any foreseeable loss or damage to you as a result of us failing to apply reasonable care or to adhere to these terms. Note however that we are not responsible for any unforseeable loss or damage. It is deemed to be foreseeable if both parties (you and us) could both have expected it to happen, or if it was unmistakeably expectable that it would happen at the time of the contract.
  • Our terms cover our liabilities for private use of our products. They are not designed for any commercial purpose, therefore if our products result in any loss of revenue or profit, business interruption or general loss of business not otherwise detailed, we will bear no liability nor responsibility for this.
  • We will only collect, store and use your data as detailed in our Privacy Policy.
  • We retain the right to transfer this agreement to another party. This will not take place without you being notified. If you are unhappy with the transfer, you may make contact with us to end the contract within 7 days of us notifying you of the intended transfer of agreement, and we will refund any payments made as part of the contract for any products that have not yet been dispatched to you.
  • This contract is between us and you only. No other person or party has any rights under this contract. If you wish to transfer your rights to another party as part of this agreement, then you will first need our written consent to do so.
  • We may change our terms over time, and do not need to provide advance notice of a change in terms. These changes may simply reflect changes in our policies or may be driven by government or regulatory requirements, or otherwise. This document, as hosted on our website at the time it was accessed, can be considered to be the most up-to-date version of our terms. Please ensure you remain familiar with these terms and consider all aspects of them before placing orders or otherwise doing business with us.
  • Each point within this contract is considered to be separate from the rest. If any courts or otherwise find any aspects of our terms to be outside of law, then all remaining aspects remain in effect.
  • Any delays in the enforcement of this contract do not prevent it from being enforced at a later time. If we do not immediately request that you do anything required under these terms, or if we do not take immediate action against you as a result of breaking terms of this contract, it will not resolve you from your responsibility and requirement to do those things and will not prevent us from taking action against you at a later time.
  • These terms and conditions are governed by English law and you may bring legal proceedings in respect to our products in English courts. If you live in Scotland or Northern Ireland, you can bring legal proceedings in the courts in Scotland or Northern Ireland, respectively.
  • Alternative dispute resolutions are also available if you are not satisfied with our handling of complaints. Please Contact Us for details.